Business Analysis
Requirements gathering, BRD, FSD, process analysis and business-to-IT alignment.
ABOUT REFKY
Ahmed Refky
Ahmed Refky
Business, Technology & Delivery
Consultant.
I work across business analysis, technology and delivery, connecting business needs with structured requirements, practical solutions, clear documentation and coordinated execution.
Business needs.
Technology delivery.
My experience spans software quality, application development, IT management, automation, business analysis and technology delivery. This allows me to look at a problem from both the business and technical perspective while keeping delivery, documentation and stakeholder alignment in focus.
My work includes requirements gathering and analysis, BRD and FSD preparation, process analysis, UAT coordination, change requests, stakeholder and vendor coordination, integrations and structured technical documentation.
Where business meets
technology.
Project & Delivery
Change requests, project coordination, UAT, stakeholder and vendor management.
Technology
Oracle, Oracle APEX, databases, Jira, service management and integrations.
Automation
RPA, Blue Prism and practical process automation solutions.
Documentation & Communication
Business, functional, technical and database documentation with professional presentations.
Experience across
business & technology.
2008
Technical Support
Technical Support — ROOT Technologies
2009–2015
Software Quality & Testing
Software Quality Control & Senior Software Quality Engineering
2015–2021
Application Development & Management
Application supervision, development and IT application management
2021–2023
IT Management
IT management and application development leadership
2024–2025
Business Development & Analysis
Requirements, documentation, UAT and business-to-technology alignment
2025–Present
Business Analysis & Technology Delivery
Business analysis, change delivery, integrations, vendors and UAT
Continuous learning
throughout the journey.
BSc in Information Systems — Management Information Systems, Modern Academy Maadi, 2003–2007.
Professional development includes training and certificates in phpMyAdmin, Business Etiquette, CSS Fundamentals, SQL and Mastering Business Requirements Documentation (BRD).
LET'S CONNECT
Have a business or
Have a business or
technology challenge?
Let's turn the requirement into something clear, structured and deliverable.